United Services Group
Queja 71683 Detalles

As with everyone else I was contacted by United Services Group and initially spoke with Chuck Anguiano.I met with him personally at an offfice other than the main office listed in the other complaints. I still have the address if required. After providing documents required and submitting check I assured all looked very good and had been approved by thier team. After cashing check he contacted me and passed to a woman named Michelle Phillips who request additional information for submittal to the accounting group which I have learned is Advanced Loan Processing. She said it would take 2-3 weeks to complete, but promised communication. I began to seriously doubt what was happening when her cell phone was turned off and the same with Chuck Anguiano's. After leaving several messages with the home office number i received a call from Charlie Toledo you stated Chuck and Michelle had been laid off and he was following through. He said he would contact me again when he had things in order which never happened or did return my call after waiting over a week. Then by surprise when I called his cell yesterday 2/8/12 he answered. After asking many questions he provided the same dance as the others, but wanted to send me the third party paperwork to sign and return. I aksed where Chuck and Michelle were hiding and he said he hadn't seen them since mid January. When I asked for his superior he said he was at lunch, but would have him contact me. His superior is Dennis Riley, telephone 619-609-0085. When I called the number it was forwarded to Greg Paramore...spund interesting? Charlie gave me an address for thier firm and said they had nothing to hide and would be happy to meet with me. The address is 6755 Mira Mesa Rd, Suite 123, San Diego, CA. The interesting part is when I had his number traced it gave me an address in La Mesa, CA on La Mesa Blvd. I have yet to hear from Mr. Dennis Riley which I don't expect to from what I have seen. The names I have dealt with to date are: Chuck Anguiano, Michelle Phillips, Charlie Toledo and name brought up in conversations are Dennis Riley and Greg Paramore. Another interesting fact I almost forgot that during my conversation with Charlie yesterday he slipped and mentioned that he had worked for United Services Group in the past. My guess is most of the individuals still visible with Advanced Loan Processing worked for USG if not still in some capacity. I would be interested in speaking with other victims.