Sprint Cellular
Queja 73943 Detalles

DECEMBER 14TH 2011 I HAD ENOUGH AND FINALLY CALLED SPRINT AND CANCELLED MY INTERNET SERVICES.THE LADY TRIED TALKING ME IN TO STAYING,I REFUSED. SHORTLY AFTER HANGING UP I CONTACTED COMCAST WHICH IVE HAD SINCE 12-17-2011.WELL THE SPRINT LADY NEVER SUBMITTED MY REQUEST ASO THEREFORE IM STILL BEING CHARGED.TODAY I RECIEVED A BILL FOR 256.92.....NOW I CALLED TO TELL THE MANAGER THE SITUATION,HE SAID HE WOULD NOT REMOVE THE BILL BECAUSE HIS EMPLOYEE COULDNT MAKE A MISTAKE PRETTY MUCH....ALTHOUGH WHEN I SAID I ORDERED COMCAST IMMEDIATELY AFTER CANCELLING AND WOULD FAX HIM MY COMCAST BILLS SINCE 12-17-2011,HE AGREED IT WOULDNT MAKE SENSE TO CONTINUE WITH SPRINT[BECAUSE WOMAN NEVER CANCELLED MY ACCOUNT WHEN I TOLD HER TOO]BECAUSE I ORDERED COMCAST IMMEDIATELY AFTER....IM VERY UPSET BECAUSE IF I DONT ALLOW THEM TO BASICALLY BULLY ME THEN MY CREDIT GETS AFFECTED!!!!