NetSpend
Queja 75290 Detalles
- Fecha cuando ocurrió 12/16/2013
- Daños Reportados: $300.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I received a text that said I charge for $300.00 was being held for a transaction that was going to post. I immediately called Netspend, (mind you that no one in the customer service can do anything but read from a script). Anyhow, they said they had to wait till the company actually took the money, in order for us to start a dispute, which seemed completely idiotic, especially if they had the power to stop the transaction at that level. So we started the dispute, and 2 months later, we got a letter stating that no error had been made. This was a complete lie, because we didn't know the company that took the money, and never authorized it. $300 is allot of money to just throw away, and they treated it like it was nothing.
- JMNTZ SBID #72cc52e371
- Publicado 02/17/2014
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