CanvasDiscount.com / BestCanvas.com
Queja 77295 Detalles
- Fecha cuando ocurrió 02/03/2014
- Daños Reportados: $41.63
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered a canvas print of my husband and I for our first Valentines Day as a married couple. The money was taken out of my account as soon as the order was placed, but I never received the merchandise. This company has not replied to my emails, and when I try to call them it goes straight to a voice mail box that's full so I can't even leave a message. I know $41.63 doesn't seem like a lot of money to most people, but we're starving students and we need all the money we can get.
- lbmalan SBID #2555502330
- Publicado 02/21/2014
Comentarios
- Rachel-Bestcanvas SBID #f9167b52a2
- Publicado 08/16/2014
- Dear Customer, Thank you for your feedback. We sincerely apologize that you have had such an experience. Rest assured our support team is working diligently to handle all requests. In the past there has been periods of high volume where we may not have responded quickly, but today we have a strong team in place and lower call and email volumes. If you would like, you can send me an email directly at [email protected] and I will personally handle your request. Thank you for your cooperation!
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