Green Dot Visa
Queja 77799 Detalles
- Fecha cuando ocurrió 02/17/2014
- Daños Reportados: $811.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I've been using my card for over 2 years, and received a letter in the mail to raise deposits and make more purchases then I wouldn't have to pay a monthly fee. I did this and green dot blocks my card. I found this out when I went to make a purchase and was declined with a 811.00 balance, how embarrassing. After spending 3 hours of my time, and waiting 5 days for an answer, they said they canceled my card. All of this happened after they told me, in writing to do this. After no warning, I found out because I tried to make a purchase and was declined...if I would've been out of town I would've been screwed.
- Bijames62 SBID #f81a4a3ddc
- Publicado 02/22/2014
Comentarios
- GreenDotCorporation SBID #4ae5816887
- Publicado 02/27/2014
- We understand your frustration. Based on your posts, it seems we blocked your account due to excessive loads or use. We regularly monitor customer accounts to verify they are being used in a way that is consistent with the design of the card. We may block and close accounts due to unusual activity. We define "unusual activity" as anything contrasting from the vast majority of our customers' ongoing card usage. Circumstances which would warrant a block vary depending on the card type and the activity. If you would like more information regarding your account, please send us your feedback to https://support.greendot.cust-serv.com/GreendotCare/feedback.aspx. Make sure to include your name and a phone number so we can contact you regarding your issue.
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