DinoDirect.com
Queja 78222 Detalles
- Fecha cuando ocurrió 11/07/2013
- Daños Reportados: $86.79
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I purchased an IP surveillance camera from DinoDirect. The unit was defective. I submitted a claim with them : RMA ID: RF55994683-DD01. Then they simply stopped answering my emails. I opened a dispute with Paypal. DinoDirect responded as follows :
====================================
From Seller - DinoDirect.com
12/21/2011 21:03 PST
We would like to inform you the notice of the return. Please return them via International priority mail and notice us with the shipping fee receipt and the tracking number. We will refund half of the returning shipping fee to you when received your shipping fee receipt. And please write 10 USD for the package value to avoid extra tax. You may contact us by sending email to [email protected].
Here is the return address:
CUIKAI
RM B-1, FL 5, BLOCK 4, SEG SCIENCE AND TECHNOLOGY Park
HUAQIANG NORTH ROAD, FUTIAN DISTRICT
SHENZHENGUANGDONG
CHINA
POST CODE: 518031
TEL:(86)15919818878
And since we have sent you the address, you don't need to get the return shipping
=======================================
Since then : nothing ... and Paypal closed the dispute.
I have not been reimbursed.
Dino Direct has awful customer support. The don't follow up on their own RMA numbers .... and they don't honour their "money back" policy.
Chris
- chrishob SBID #5a9a04d035
- Publicado 02/23/2014
Comentarios
- DinoDirect SBID #3c564f4c8d
- Publicado 02/23/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
Similar User Submitted Complaints ▼
DinoDirect.com Queja 187225 for $14.69
-
I ordered some boots for my pup on October 20, 2012. I waited three weeks and nothing came so I...
-
Ana
- Publicado el 12/04/2014
¿Tiene una queja?
Añadir una queja y correr la voz. Quejas de alto volumen tienen una mejor oportunidad para recuperar su dinero. Presentar un informe y unir fuerzas con otras personas como usted!
Presente Una Queja AhoraResumen del Perfil de la Empresa
EstadÌsticas de la Empresa
- Queja Contra DinoDirect.com
- Quejas Presentadas: 31
- Daños Reportados: $4,104.05
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.