VitaDerm
Queja 78895 Detalles
- Fecha cuando ocurrió 02/14/2014
- Daños Reportados: $159.98
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Agreed to receive a sample of a skin care product on 1-09-12. Received the package a week or so later. All three products came damaged. Containers broken. There was no information included in the package so I knew of no way to contact the company. I checked my account to assure the charge was the agreed upon free plus shipping. It was. I did contact the post office who knew of no way either. She said I would need to contact the company. A week or I received what I thought was replacement products. This time they arrived one product per package. By the time I received the third package I begin to be suspicious. I saw the one charge, was furious and mailed a letter to the p.o. Box address telling them to stop sending products. The letter came back yesterday. I've checked my account again, more carefully and found 7!!!! Charges, from 49.99 to 79.99 a pop! I will stop the account from paying in just a moment when I can leave for lunch and go to my bank. Please help. Thankyou
- AmyMarie SBID #295a5c9413
- Publicado 02/24/2014
Comentarios
- honbrow01 SBID #3f11b08189
- Publicado 02/24/2014
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To stop these people you will need to phone them and ask them to send a cancellation email for the three products you received, and also ask while on the phone to them, to give you a cancellation code (proof of cancellation for bank, if required) email will genually take's about 24hours
also INSIST ON A FULL REFUND AS THESE PRODUCTS WERE NOT ORDERED, AND YOU ONLY AGREED TO TAKE THE TRIAL PERIOD OFFER
Advise the bank a.s.a.p once you have the emails, and tell them to cancell all future payments and or you will hold them personally resposible for future payments
worked ok with me, hope this helps, good luck -
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