DermaVeratrol
Queja 80012 Detalles
- Fecha cuando ocurrió 02/01/2014
- Daños Reportados: $89.99
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered a free sample and only had to pay shipping and handling of $3.99. Then on 2/13/2012 my account was charged $89.99 which was never agreed upon by me. Now I am trying to get my money back. This is a scam and don't fall for it.
- Anonymous SBID #4352c90e9c
- Publicado 02/27/2014
Comentarios
- dermaveratrol SBID #c2a564435a
- Publicado 02/27/2014
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Hello,
Your trying to get your money back, but post Anonymous and don't try to contact us doesn't give us much to work on to try and resolve your issues. You did agree to the 89.99 when you placed your order. You agreed to the terms and conditions that are clearly posted all over the website that after 14 days if you do not call we consider you to be happy with our product and will be billed to keep it.
You can reach us at anytime via email at our support email or even call our 1-877 number to be taken care of. If you checked the other complaints you would notice that we take all of our customers very serious and only want them to be happy.
If you would like to have your account handled please reach out to us for a refund.
Thank You! -
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- dermaveratrol SBID #c2a564435a
- Publicado 02/27/2014
- And Also, if you check our website nowhere does it state a "FREE SAMPLE". We put our terms right next to the order button, have check box's, email you our contact information and the terms. We try our best to allow consumers to try products before they buy them.
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