United Services Group/Advanced Loan Processing
Queja 81929 Detalles

We were contacted by USG offering assistance with a Loan Modification. After lengthy phone calls + research by ourselves the company seemed totally legitimate. We then submitted all the paperwork they requested: income tax statements, bank statement etc. etc. etc. along with a cashiers check for $4,318.96. USG seemed to be progressing with things and kept in contact with us both by phone and with e-mail and we were told that we should receive the modification by February. In January we received a phone call from Greg Paramore stating that he was no longer employed by USG but that our file had been taken over by Advanced Loan Processsing (which he now also worked for). He told us that our file was in transition and that we should receive a phone call from Advanced Loan Processing within 3 business days. On February 13th we received an e-mail from someone by the name of Devon Clarke from Advanced Loan Processing requesting that we sign a 3rd Party Authorization Form which we promptly did and faxed back to her. WE HAVE HEARD NOTHING SINCE...despite repeated phone calls and e-mail requests for information. Looks like we too have been scammed, leaving us in a fairly desperate situation as we will now probably lose our home. If anyone has any helpful information as to how we can obtain recompense for our loss please feel free to e-mail us at: [email protected]. We did report this to the FBI in Sacramento, CA.