zBiddy
Queja 82795 Detalles
- Fecha cuando ocurrió 03/03/2014
- Daños Reportados: $99.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I never got to chose which bid package I wanted, I was immediately charged $99 upon entering my credit card information. I called the customer service dept. immediately. First I was told I would get a $49 refund (which was all "Steven" was authorized to do). I demanded his supervisor. " Mark Gomez" then said he could refund me $74.25. I said there was an error/and or flaw with your website. I never got to chose anything...you people just charged my credit card $99. I never picked anything,. I asked that a copy of this "recorded" phone call be e-mailed to me, as I am in customer service, and know for a fact....that it can be done. He refused. I will be contacting the Florida Attorney general, the BBB, any and all website's related to this fraud..and USAA...my credit card company. This isn't right
- Rudy45 SBID #ad6caaa3f3
- Publicado 03/03/2014
Comentarios
- zbiddy SBID #2f180f687b
- Publicado 04/11/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
- Rudy45 SBID #ad6caaa3f3
- Publicado 04/12/2014
- The friendly agents did not resolve my issue. They would not refund me the entire amount. I had to file with the BBB, the Florida Attny general and file a dispute with my credit card company. The customer service people need to say they are sorry there was a misunderstanding with their flawed website and refund the upset customer the entire amount when they call. Not keep them on hold for 30 minutes, and then give them a scripted response. Just do what's right and refund the money.
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- zbiddy SBID #12c02b5ff9
- Publicado 04/28/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
- Reviewscams SBID #12c02b5ff9
- Publicado 04/28/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
- zbiddy SBID #ce38eeca1a
- Publicado 06/06/2014
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Zbiddy is operating since more than a year now and it is not fraud. ZBiddy is proud to operate a Customer Service Desk that can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST.
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Similar User Submitted Complaints ▼
zBiddy Queja 195347 for $1.98
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they took $99 out of my bank without permission, i got it back with a struggle, im sure a lot are...
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itsmekathy
- Publicado el 12/30/2014
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- Queja Contra zBiddy
- Quejas Presentadas: 700
- Daños Reportados: $82,306.11
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