Canvas Discount.com/Best Canvas.com
Queja 85592 Detalles
- Fecha cuando ocurrió 11/30/2013
- Daños Reportados: $50.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered three canvases from this company on November 30th, trusting that I would have them in time for Christmas. I have ordered from this company before, and was happy with the shipping speed and the canvas quality. I received an order confirmation email, and my payment went through. I never received the tracking number, so I tried in vain to contact them. They never answered the phone, and never responded to emails. I never received my canvases. Two months later, they sent several emails saying that that their computer system was down, and they had lost my order, so I sent my order number to them. Never heard back. DO NOT USE THIS COMPANY!!!!
- Anonymous SBID #399a71f08a
- Publicado 03/10/2014
Comentarios
- Rachel-Bestcanvas SBID #f9167b52a2
- Publicado 08/16/2014
- Dear Customer, We appreciate your feedback.We sincerely apologize that you have had such an experience. Due to higher than normal request volumes, we unfortunately experienced delays in the processing of our messages in the past. Our current support team is working hard to process all requests quickly and I can personally guarantee if you write us you will get a response within 1-2 days. You are welcome to write directly to me at [email protected] and I will personally handle your request. Thank you for your cooperation!
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