Immigration Direct
Queja 85814 Detalles
- Fecha cuando ocurrió 02/15/2014
- Daños Reportados: $202.60
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was told by this company that they were Immigrations Canada and I could apply for Landed residence card for my children. When I checked with Revenue Canada about one of the forms, they told me I had been scammed!! This is not a part of Revenue Canada/ Immigration. I have contacted MC about the payment but I am still waiting to hear. They also have information about my children.
What really makes me mad is the fact Revenue Canada seemed to know about this company and has done nothing about taking the site down...they seem to have complete control over everything else in this country, but can't take a website down...sad to think of how much protection we really have.
S Taylor
- SLCOST SBID #93dd17c682
- Publicado 03/11/2014
Comentarios
- ImmigrationDirect SBID #defc74906e
- Publicado 07/20/2014
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We are very sorry to hear about your negative experience on our website. We always regret to hear when customers are not fully satisfied with our service. We stand behind our refund policy and in many cases we give a full refund to users or customers who aren’t satisfied with our service.
It is not our intention for visitors to our website to think that it is the official Canadian Government Immigration website. We clearly state on every page of our website that we are not affiliated with the Canadian Government and that our fees are in addition to any fees charged by the Government.
We have built a user-friendly system that guides people through various immigration form processes, step-by-step and mistake free. Our customers can take advantage of our customer service support via email 24/7 and phone support M-F 6am to 6pm PST.
Call or email us if you have any issues with our service, we are here to help.
Regards,
Customer Support Team
[email protected]
(604) 453-1385
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