DealFun.com
Queja 9135 Detalles
- Fecha cuando ocurrió 08/04/2013
- Daños Reportados: $99.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I signed up for dealfun to see what it was. No mention of any charges were to be made. Yet on my bank statement there is a charge of $99.00. They shouldn't be able to charge me anything without my concent. I don't have that kind of money to put into something I don't know anything about. Again, no mention of any funds at all!
Comentarios
- MaameAfua SBID #N/A
- Publicado 08/05/2013
- Did you send for a refund?
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- Chris SBID #N/A
- Publicado 08/05/2013
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Hi Kim, I'm from the Customer support team. Please feel free to write to us at support @ dealfun . com and we will be glad to resolve the issue to the fullest of your satisfaction. Just to confirm: did you not go through this sign up page where it specifically requests you to select the bid package that you want to purchase, and the amounts are mentioned clearly? http://cl.ly/3g1E3K10391t023e0W17. We also display an invoice page clearly after the purchase, as well as send two purchase confirmation emails.
Thus, it comes as a surprise you should mention that there was no mention of any charge. In any case, please write to us and we will be glad to resolve the issue for you. Most Sincerely! -
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