Financial Services Center
Queja 92339 Detalles

Bank of America refused my loan modification because Financial Services Center did not contact B O A before they sent the paper work. B O A doesn't work with a loan modification company. The person that has the loan has to contact B O A. Financial Services Center just faxed the paperwork that I sent them. They never contacted the bank like I was told on the phone. I also learned that Effective October, 2009 in California, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected.It is also illegal to divide fees or services into components for the purpose of avoiding this law.