DealFun.com
Queja 9853 Detalles
- Fecha cuando ocurrió 08/08/2013
- Daños Reportados: $119.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Made a mistake, did not know they would take the money from my credit card after I filled out form. All I did was fill out a form and then got an email from them stating 119.00 dollars was removed from my charge account.
- Anonymous SBID #N/A
- Publicado 08/08/2013
Comentarios
- Chris SBID #N/A
- Publicado 08/09/2013
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Hi, I am from the Customer support team. We take extreme pride in our customer service, and are pretty surprised to note that you did not specifically note that you were going to be charged $119.00 before the form submission. Did you not get this payment page where you had to specifically select a bid pack with the price mentioned against it: http://tinyurl.com/3zh6q69. We would like to get your feedback to improve our customer service experience.
In any case, we believe in going the extra mile for our consumers so if you could please mail us at support @ dealfun . com (without the spaces), we would be more than happy to resolve the situation to your fullest satisfaction. Most Sincerely! -
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