Assured Pardons of Canada
Queja 98986 Detalles
- Fecha cuando ocurrió 02/14/2014
- Daños Reportados: $325.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Assured Pardons is failing to honour their "peace of mind guarantee" which provides a full refund if they are not able to obtain a pardon. About seven weeks ago, I requested the refund by email and was told that it would be taken care of shortly. Several follow-up emails requested the status of the refund and their response was that it would be a priority. Assured Pardons has now stopped responding to my emails.
I phoned 1-800-878-4080 ext.2 which is the number that Joe Black (if there really is such a person) has posted on complaint boards. He promises to resolve your issue but all I get is an answering service and no returned phone call.
If they are legitimate, I can only guess that they are having financial problems. When I checked them out, last year, I didn't find any complaints about them.
So, avoid sending them any of your money !!
Update: 04/06/2012
I received an email which said "Unfortunately, at the moment it's a financial thing. Can we arrange a payment plan?" I requested that they spell out their proposal for repayment but it's been over a week without a response.
- not_so_assured_anymore SBID #42654d54f2
- Publicado 04/06/2014
Comentarios
- not_so_assured_anymore SBID #42654d54f2
- Publicado 07/08/2014
- I contacted the Better Business Bureau of Vancouver and, although Assured Pardons is not a member, BBB tries to resolve consumer disputes with businesses in their area. They were not able to elicit anything more than an offer to pursue the pardon application if I ever wanted to apply again in the distant future. I don't believe that BBB ever took them to task about their emails promising a refund. However, now if you search the BBB site for Assured Pardons, you will see one more unresolved complaint. Interestingly, BBB shows that they have dealt with 41 complaints about Assured Pardons in the last 3 years and 40 of them were in the last year. That says a lot !
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