NutraSlim and ProHealth
Queja 100697 Detalles
- Fecha cuando ocurrió 04/11/2014
- Daños Reportados: $130.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was online when I saw an advertorial for these two products, which claimed to be highly successful in helping to shift stomach fat. It said I could try each product for £2.49 each 'trial product - just £2.49'. So stupidly I ordered them and they arrived the next day. I used them for about four days during which time i had continous stomach pains and the rest, which you don't need to know about. I stopped taking them and the problems stopped and I thought no more about it until I checked my bank account last night, only to find that they had taken out a payment of £75 and another of £37.50. I called my bank immediately to cancel my card to try and prevent them taking any more money out. I then called the UK number of the company this morning and eventually got through to customer services (a misnomer if ever there was one). I explained the situation and they told me that in the terms and conditions it said that i had 14 days to cancel and if I didn't that those charges would be made from my account. I said they had no authority to do this as I had not filled in a direct debit mandate and that at no time had the future charges been made clear to me when i ordered the so-called 'trial'. They have flatly refused to give me my money back. I have cancelled and hope they can't take any more out but I would advise everyone to avoid them like the plague. this is a complete and utter scam.
- HelenL SBID #34f8fb5c70
- Publicado 04/11/2014
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