United Services Group
Queja 103081 Detalles

i WAS FIRST CONTACTED BY TINA PARVISI WITH UNITED SERVICES GROUP ON 8-30-11, OFFERING TO DO A LOAN MODIFICATION ON MY HOME LOAN AND EXPUNGE MY 2ND LOAN. SHE SENT ME A LIST OF ALL VERIFICATIONS THEY NEEDED AND A CONTRACT TO SIGN. I PAID THEM $4200.00 BY CASHIERS CHECK AND MONEY ORDERS FROM 10-18-11 THROUGH 1-11-12. I WAS TOLD TO WAIT UNTIL I HEAR FROM THEM. ON 1-27-12 I RECEIVED A MESSAGE FROM A MAN NAMED GREG WITH ADVANCED LOAN PROCESSING STATING USG WAS NOT SERVICING THEIR FILES AS THEY WERE OVERLOADED. HE STATED HE WOULD BE COMPLETING MODIFICATION AND WOULD CALL ME IN 3-7 DAYS AND HIS TEMPORARY PHONE NUMBER WAS 619609-0085. THE CALLER ID SHOWED BRUCE SOBEL. I TRIED TO CALL HIM NUMEROUS TIMES AND ONLY GOT THE SAME MESSAGE THAT HE WILL CALL ME IN 48 HOURS. I HAVE NOT HEARD FROM ANY OF THEM SINCE. USG!s NUMBERS ARE ALL DISCONNECTED.