ESPChat.com
Queja 10538 Detalles
- Fecha cuando ocurrió 07/29/2013
- Daños Reportados: $25.50
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I foolishly started with what was supposed to be a free reading. As I progressed thru their required questions, I discovered I was to be charged $12.00/month. I ended the query, and certainly DID NOT give authorization for any charges. I truly hope you will rectify this problem; just in case not, I am still calling my charge card. I do not like being cheated like this.
Thank you for your prompt attention to this matter. You are asking for damages - I am only interested in receiving a refund on my card of $25.50. You wouldn't let me add another date of 8/3/11, which was the 2nd charge. And no where do I see what your terms/conditions are!! If another charge for this complaint - forget it and cancel this request. I will go thru credit card. Thank you. Anne J. Lane
Damages: $25.50
- Anonymous SBID #N/A
- Publicado 08/10/2013
Comentarios
- ESPChat SBID #N/A
- Publicado 08/11/2013
-
Dear Anne Lane,
We noticed your complaint and wanted to clarify that you did in fact contact our customer service department via email on July 29, 2011 stating that you were no longer interested in the service and would like a refund of your $12.00. Following your request, we did reply to your email and issue a refund of $12.00 to your credit card on August 2, 2011. You did sign up for a one-year membership to our service for $12.00. We did not charge your credit card $25.50. This charge is not from our company. We would suggest that you try contacting the company that did charge you. If you are unable to do so, then you should contact your credit card company. If you have any questions, please contact our customer service department by email at [email protected], or by phone at 1-877-668-0781, Monday-Friday, 8:00 AM to 4:30 PM EST.
Sincerely,
ESPChat.com Customer Care -
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
ESPChat.com Queja 355643 for $29.95
-
Anonymous
- Publicado el 12/11/2016
ESPChat.com Queja 345524 for $24.00
-
Tammy
- Publicado el 01/01/2016
¿Tiene una queja?
Añadir una queja y correr la voz. Quejas de alto volumen tienen una mejor oportunidad para recuperar su dinero. Presentar un informe y unir fuerzas con otras personas como usted!
Presente Una Queja AhoraResumen del Perfil de la Empresa
EstadÌsticas de la Empresa
- Queja Contra ESPChat.com
- Quejas Presentadas: 183
- Daños Reportados: $6,409.61
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.