BritenSure
Queja 112096 Detalles
- Fecha cuando ocurrió 03/20/2014
- Daños Reportados: $14.80
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On the 15th of March 2012, I came across and add online from Britensure promising to send a free trial supply that would brighten my smile by whitening my teeth up to 7 shades whiter and all I had to pay was £6.95 for postage.
I was charged an additional £7.95 on the same day and I still up to this day have not received anything. They sent me am email on the 8th May 2012 stating that they had run out of supplies due to the ever increasing demand of their product and that they will post it this week once they have restocked.
After reading these testimonials I became concerned and decided to call the bank to notify them in case CYC*Britensure want to charge me further.
Update: 05/25/2012
Dear readers,
The issue with britesure has been resolved as they have made the necessary amendments.
- Blessing SBID #353d7772b1
- Publicado 05/09/2014
Comentarios
- britensure_support SBID #9328ae3f2f
- Publicado 05/24/2014
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Dear Blessing,
We are sincerely sorry for the inconvenience the situation may have caused you. Could you email our support team (support at britensure dot co dot uk) so that they can assist you as soon as possible?
Thanks,
Britensure Customer Service -
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- Blessing SBID #353d7772b1
- Publicado 05/25/2014
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Dear Sir/Madam
I write to state that I have indeed contacted the Britensure customer service department via email and they indeed responded to my complaints on the 16/05/2012 and have positively made rectification for the errors and inconvenience caused. The necessary amendments were made and a desired refund given.
In light of this rectification I would like to say thank you to Britensure for their honest approach to the situation and for making the necessary amendments. I shall retract my negative statement.
Sincerely yours
Blessing Okala -
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