Verizon.com
Queja 123032 Detalles
- Fecha cuando ocurrió 05/02/2014
- Daños Reportados: $83.99
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Because I have a contract with Verizon I was actually given no choice but to buy a new phone because after only 2 years the battery went dead and, of course, they no longer make batteries for that phone. But, I ended up buying a phone identical to the previous one for $53.99 THEN they charge me $30.00 for a so-called upgrade. I was not told at that time about the upgrade fee but after receiving my bill and making an inquiry, was told 'that's company policy'. My question is: why should I have to not only buy a new phone BUT pay an upgrade fee on an identical phone with the same telephone number; and does that mean Verizon has the right to MAKE you honor a contract when their product fails???
- Anonymous SBID #4632a09d10
- Publicado 06/08/2014
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