NORTHSTAR NUTRITIONALS
Queja 123171 Detalles
- Fecha cuando ocurrió 04/24/2014
- Daños Reportados: $109.85
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Back in January, 2012 I ordered a product called Prostate Defense to see if it would help my prostate. The above company automatically sent me more of the stuff, even though I did not order it. It did nothing for me anyway. I repackaged it and sent it back to them on May 5, 2012. They had already charged my credit card. I asked them to credit back the amount. It has been over a month and they have not credited me with the $109.85.
- Chuck SBID #6c7b751f33
- Publicado 06/08/2014
Comentarios
- Melissa SBID #72558dfce4
- Publicado 03/25/2013
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Hi Chuck. My name is Melissa and I work in customer service at NorthStar. I am sorry about the frustration and inconvenience you’ve experienced. Believe it or not, even now, it can take up to 21 business days to get a refund processed once
you mail your package back to us. I wish we could move this process along a bit faster, but unfortunately we can’t control the shipping or bank processing times. Hopefully, by now the matter was resolved to your satisfaction. If not, please contact me right away and I will be sure to
follow-up on this personally. I can be reached at [email protected] or 443-353-4030. -
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