Avoya Travel
Queja 125839 Detalles
- Fecha cuando ocurrió 05/27/2014
- Daños Reportados: $500.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I RESERVED A CRUISE with GLORIA MCDONALD .
SHe booked me a cruise with royal carribean.
The promo was book an Oceanview and get a free balcony upgrade.
I gave a deposit to secure the cabin.
A month later I confirmed with royal carribean what my cabin # .
Found out she did not get us the upgrade.
Tricked us on putting a deposit .
Waited on the last day to tell us that balcony is no longer avail.
So we cannot get a refund for the deposit...
Now we cannot get our deposit back due to royal carribean policy.
False advertising.
Denying she booked us ...
I CALLED AVOYA travel and they said
she is independent and they are responsible for her.
What a B!!!
Be careful with this company
they do not have a supervisor or customer service.
BEWARE!
- mabson SBID #72f6a2c283
- Publicado 06/14/2014
Comentarios
- AvoyaTravel SBID #54697baae3
- Publicado 03/29/2013
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Thank you for your feedback. In June 2012, our Customer Service team contacted you with a resolution regarding this matter and your card was refunded on June 18, 2012. While Independent Affiliates of Avoya Travel are independently owned and operated, we want to make sure that everyone has a positive vacation planning experience with the Avoya Travel brand! If you have any additional questions, please contact our Customer Service department at [email protected].
Thank you,
Avoya Travel Customer Service
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