Hewlett-Packard
Queja 127157 Detalles
- Fecha cuando ocurrió 06/18/2014
- Daños Reportados: $300.00
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International boundaries
Hewlett-Packard sold me a HP Pavilion dv7 lap top with a two year warrenty. At first I was glad I had when my screen cracked. In the process they removed my hard drive for protection. After I got it back, I opened the back and found out that the repair department only used one screw to fasten my hard drive. When I took it all the way to Critical Issues. They said by openning my back I had voided my two year warrenty by uncovering their slopping care of my computer. I could get three screws and put them in myself but I have to buy them from HP. Doesn't HP have a QA checkon repart work? What other short cuts do they take?
- Robert SBID #1b5278eed8
- Publicado 06/18/2014
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