ESPChat.com
Queja 142926 Detalles
- Fecha cuando ocurrió 08/03/2014
- Daños Reportados: $48.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I had agreed to become a member then a couple days later I had done research on the group and wanted to cancel my membership. I had followed their directions on canceling and the page I was to submit did not exist!
I had sent an e-mail to the woman requesting the cancelation and never heard back from her and my husband informed me they bill us for next month $24. Suppose to be $2 a month for a year, not $24 a month!
Like to be reimbursed our $48!
Linda
- Linda SBID #7ca810f4ff
- Publicado 08/04/2014
Comentarios
- ESPChat SBID #42ad715740
- Publicado 08/07/2014
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Dear Linda,
We just want to confirm that the yearly membership costs a one-time fee of $24.00. You are not charged $24.00 monthly. If you followed the instructions for cancelling your membership, then we suspect that the transaction you are seeing is your refund. Please contact our customer service office so that we can confirm this for you: 1-877-668-0781.
Sincerely,
ESPChat.com Customer Care -
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