Ziinga.com
Queja 145364 Detalles

  • Fecha cuando ocurrió 08/02/2014
  • Daños Reportados: $35.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Dear sir/madam,

I would like to make a complaint against www.ziinga.com. On Thursday 2nd August 2012 at 8am I logged onto the Gumtree website and listed in big graphics was "IPad3 95% off" so I clicked on the link. This took me to the Ziinga page, where there were many items listed with free bids, so seeing an ipod for my daughter I thought would be nice to see if I could win a bid, as I thought items were remaindered.

http://www.ziinga.com/uk

I won my bid, and they asked for my card details to pay for it, which without thinking I paid for the item, then alarm bells started ringing and normally I am very astute about giving any bank details. I googled the company name and there was a long list of people saying stay away from site as they tie you into a minimum contract of three months at £60 a month, which I cannot afford with my budget for a family of three.

So I contact the company within 5 minutes asking for them to cancel as I had made a mistake, their explanation was "it is all stated in the terms and conditions", and they would not budge and I had to pay a £35 cancellation charge for my stupidity.

All I ask is that these sites are clearly orchestrated so that people can stumble into free bids and easily pass their details, their should at least be a get out clause with no recourse within 24 hours or even seven days as people can genuinely make a mistake and not want to enter into a contract and you do feel duped. It is very frustrating because even when I rang the bank to stop any charges from this company they said there was nothing they could do as I had passed my bank details over to a company, but all I thought I was doing was paying for a product, they should at least advertise openly the monthly fees for the service so people don't make the same mistake as me.

I hope you can look into this company and their ethics as I believe they are contravening customers rights.. Thank you for your assistance in this matter.

Kind regards,

Tristram Minns.

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  • Queja Contra Ziinga.com
  • Quejas Presentadas: 1089
  • Daños Reportados: $1,458,760.17
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