Capital One
Queja 146636 Detalles

I HAVE A BUSINESS AND PERSONAL ACCOUNT WITH CAPITAL ONE BANK. I WAS MAKING A PAYMENT WHEN I DID NOT NOTICE THE ACCOUNT TO HAVE THE MONEY WITHDRAWN. SO MY ACCOUNT WITH ONLY $5.00 WAS SELECTE AND IT WAS OVERADRAWN. THE MONEY WAS STILL IN MY OTHER ACCOUNT . I EMAILED CUSTOMER SERVICE AND EXPLAIN AND TO TAKE THE MONEY OUT. A COUPLE OF WEEK LATER I GOT A CALL ASKING ME TO PAY BACK THE MONEY AND I AGREED. NOW MY BUSINESS CHECKING WAS ONLINE AND DUE TO THE ELECTRICAL OUTAGE I WAS NOT ABLE TO BATCH OUT AND MY BALANCE SEEM A LITTLE HIGH. I PAID ONE HUNDRED DOLLARS TO THEM ASN ASKED TO LET ME CHECK MY BALANCE TO MAKE SURE MY CUSTOMERS WRER NOT BEING BILLED TWICE. IN THE NEXT 3 DAYS AND AS SALES STARTED COMING IN I DID NT KNOW UNTIL 2 WEEKS LATER THAT THEY HAD TAKEN THE BALANCE DUE AND BOUNCED ALL MY TRANSACTIONS. AND BILL PAYMENT. SO EVERY TIME I USED MY CARD I WAS PAYING THEM $25.00 EACH. I DID NT KNOW THIS UNTIL I WENT TO CHECK THE BALANCE BECAUSE I NEED TO SHOP FOR PRODUCTS. THE SALES WERE SMALL $10.00- $40.00 I WAS USING MY CARS TO MAKE SMALL PURCHASES. FINALLY I GET A LETTER IN THE MAIL TELLING ME MY ACCOUNT WAS IS THE NEGATIVE. I HAD JUST SPOKEN TO THE BANK AND WAS GOING TO MAKE THE PAYMENTS I OWED AND KNOW I HAD TO PAY THEM 8 OVERDRAFT CHARGES PLUS OVERDRAFT CHARGES TO THE OTHER COMPANIES WHO ALSO HAVE THE SAME PLOCIES. IT WOULD HAVE COST MW LESS TO GO TO A LOAN SHARK TO PAY THEM THEIR $189.00.