Amazon.com/Ross Celluar
Queja 147227 Detalles
- Fecha cuando ocurrió 08/15/2014
- Daños Reportados: $249.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On 4/24 I purchased a Samsung phone from Amazon.When I received it I registered it on the Samsung web site for the year guarantee. The phone started having issues in July & I contacted Samsung. Initially they gave me a Ticket number, but within a few days sent an e-mail that the phone was out of warranty. I called Samsung & the lady said that the phone was a refurbished model. I got an e-mail from Samsung stating that the repair records on that phone go back to 2011.
I have had numerous e-mails with Amazon & Ross Cellular & they both claim that I am beyond their warranty period.
My claim is that they fraudulently filled my order with a used phone when I purchased a new phone from the website. I want a new phone as per the purchase agreement
- Joe SBID #56d5eac14e
- Publicado 08/15/2014
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