Unleashed Services
Queja 162233 Detalles

Company sent out fax to husband's place of employment. They had all these travel offers listed at very low price. Was told they were T&T travel services when asked who money would be wired to. There was one person who talked about this being close out group travel deals! That would have to make reservations 90 days in advance. Also that would have to cancel 72 hours after payment is made. That when was ready to book trip there would be 50.00 fee to book flights. Would have to pay tax on room and plane ticket. When asked which airline could use and which hotels they stated to my husband and myself that we could use any airline and stay at the Hilton or Sheraton. Was transferred to billing agent to pay for transaction. Was told had to do this before 3:00 when offer would end. Transferred to finance person who said couldn't pay with credit card or bank card. Would have to give bank routing number and account number. Told agent didn't feel comfortable with giving those numbers out. That was when she told me that this is how they do all their transactions. During this payment process I again asked about booking fee and taxes. She said she couldn't tell me about that I would have to be transferred back to agent after we completed transaction. Which is what occurred. She repeated after we on unrecorded phone call that I would only have to pay taxes on room and booking fee! After I hung up I felt very uncomfortable so called reverse directory assistance to find out whose number the company belonged to. They didn't have information. I tried several times to call back to tell them I wanted to cancel. All I could get was redirected back to voice mail. When I checked with my bank they had magically already taken the money out of my account after hours. My bank was the place where found out real name of service. I left several messages stating I want to cancel this. Left my phone number. I have Multiple Sclerosis and the stress I was caused because of this has caused my symptoms to worsen. I may have to file a formal civil suit for damages caused by this scam. And to get my money back from these people. Thankfully I have family members who work in law enforcement agency that can track whoever is responsible for this should this not be financially resolved by these people. Was informed by financial people that these types of faxes and scams are happening a lot. Hopefully this will be resolved without having to take drastic steps. Thank you for reporting this. I hope this leads to ending people from taking advantage of other people. If not, know that Karma has taken care of anyone who has harmed me in the past. May take time but strange thing can happen.