ESPChat.com
Queja 16654 Detalles
- Fecha cuando ocurrió 08/30/2013
- Daños Reportados: $39.95
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I joined the "Inner Circle" (Melody) to get a full private reading. After paying by credit card there was no site to go to. I want my money back.
- Anonymous SBID #b7be43f7d5
- Publicado 08/30/2013
Comentarios
- ESPChat SBID #N/A
- Publicado 08/31/2013
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Dear “Anonymous”,
We are sorry to hear that you had difficulty accessing our website after upgrading to our “inner circle” membership. Immediately after submitting the form, you should have received a confirmation page that shows you how to log in with your user name and password. You also should have received an email confirmation explaining how to log in and use your new membership. We are concerned that this email went into your junk folder. We would be happy to help you so that you can access your private reading, but we do not have any contact information for you. We hope that you will contact our customer service office for assistance.
If you would like personal assistance in accessing or using our site, or, if you prefer to receive a refund, please contact our customer service office at: 1-877-668-0781 Monday-Friday, 8:00 AM to 4:30 PM EST, or send an email to : [email protected]. We hope to hear from you.
Sincerely,
ESPChat.com Customer Care
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