TrialPay
Queja 167723 Detalles
- Fecha cuando ocurrió 10/15/2014
- Daños Reportados: $30.00
- Ubicacion online
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I also had a $30.00 charge on my checking account. I have never heard of this company and haven't signed up for anything authorizing this charge. It's scary knowing that companies can just take my money like this...I spoke to my bank and have to fill out a dispute form for them. I'm not sure if that will help get my money back or not. I'm glad it wasn't $300.00, but three days before payday, my $30.00 is important to me. I hope this helps...
- Anonymous SBID #f6d9582566
- Publicado 10/15/2014
Comentarios
- TrialPaySupport SBID #0a51e0164e
- Publicado 10/24/2014
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Dear TrialPay User,
Thank you for bringing this matter to our attention, and let me first apologize for the trouble that you have experienced.
In order to expedite your concern, please contact us directly at [email protected] with a reference to this post's URL link with as much of the following information as possible:
- Last four digits and card type of the card charged (i.e. Visa, Mastercard)
- Date of the transaction
- Amount of each charge in question
Alternatively, you can also contact us via our payment support site: http://www.trialpay.com/credit-card-charges/. With this information, we will be able to look at your card activity within our system and help answer any questions regarding your transactions.
Once again, I sincerely apologize for the matter, but please don't hesitate to e-mail if you have additional questions or concerns.
Best,
Amanda C.
TrialPay Customer Support -
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What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.