Vonage
Queja 169580 Detalles
- Fecha cuando ocurrió 10/12/2014
- Daños Reportados: $74.00
- Phone Carrier:
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I have my home telephone service with Vonage, they take their payment by credit card. On October 12, 2012, they charged my credit $74.00 for services for myself and my daughter. On October 14, 2012, they suspended my account because they said that another customer informed them that I was using her credit card and that their Fraud Department was doing an investigation. I have contacted them on many occassions to get this resolved without any luck. I have requested that my accounts be cancelled but they would not cancel my accounts. They have my money and I do not have any service. I have informed my bank and I have requested a new card. What could be done to get Vonage to close these accounts? I do not want to use their service. I would like to get my $74.00 back.
- Anonymous SBID #34ccfa54dc
- Publicado 10/20/2014
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