TrialPay
Queja 170692 Detalles
- Fecha cuando ocurrió 10/03/2014
- Daños Reportados: $30.00
- Ubicacion CA
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was checking my bank account information and saw a $30 charge for a company that didn't make any sense to me.
I then searched that merchant name and TrialPay came up - it is not a company I have made any purchases through
I contacted my bank and I first have to go in person to file a charge then they will cancel my debt card and issue a new one before they are able to reverse the charge.
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 30.00
- MrsDevlin SBID #bcf24cf0b4
- Publicado 10/23/2014
Comentarios
- TrialPaySupport SBID #0a51e0164e
- Publicado 10/24/2014
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Dear Mrs.Devlin,
Thank you for bringing this matter to our attention, and let me first apologize for the inconvenience that you have experienced.
Given the information you have provided it appears that the charge on your account is due to your Coupons.com 1-Year Subscription. We have now gone ahead and issued a full refund for the $30.00.
Going forward, please note that you can contact our payments support team directly by visiting our payment support site: http://www.trialpay.com/credit-card-charges/ and filling in the above information online. With this information, we can look at your card activity within our system and help answer any questions regarding your transactions.
Once again, I sincerely apologize for the matter, please don't hesitate to contact us if you have any additional questions or concerns.
Regards,
Amanda
TrialPay Customer Support -
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What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.