Spokeo.com
Queja 191533 Detalles
- Fecha cuando ocurrió 12/17/2014
- Daños Reportados: $14.95
- Ubicacion Internet
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I recently purchased a 3 mo. run on Spokeo.com @ the cost of $14.95 on 11.17.12. This should have taken my account into February, 2013.
Today, another charge (unauthorized) for $14.95 has hit my account for a PrivPro. I found out this is related to Spokeo.com!
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 14.95
- scubajill SBID #18fa7c2b4a
- Publicado 12/17/2014
Comentarios
- Spokeo SBID #626fa296e3
- Publicado 12/18/2014
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Dear Scubajill,
I am sorry to hear about this incident. Spokeo does promote a 30-day free trial of Identity Protection (in this case PrivPro) upon purchasing a subscription. If this trial is not cancelled, then monthly charges such as the one you see will begin to appear.
In hopes of resolving this issue, I ask that you email us at [email protected] with your Spokeo account information and mention of this complaint, and we will be happy to take care of the problem as soon as possible. I apologize again for the confusion.
Sincerely,
Spokeo -
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