Converse/Cmaem/Fashionpay.com
Queja 194745 Detalles

I placed an order for a pair of converse from official converse website and was taken to fashionpay to complete payment. I have received an email:

Dear [email protected] ,
Thank you for purchasing at 12/13/2012 12:25:00 GMT and your transaction amount is 84.88 USD.
The charge will appear on your credit card statement as payment to cmaem online technology store.

Order details:
Merchant Order No. : 688
Order No. : 1020413554015002650
Payment Date&Time : 12/13/2012 12:25:00 GMT
Amount : 84.88 USD

We (http://www.fashionpay.com) are the professional third party institution engaged in dealing with all disputes among sellers, payment processor and customers.
We'll try our best to help you until you are satisfied with it.and you also can send complaint E-mail to [email protected]

**Due to floating exchange rate, tiny disparity of order value may exist.
**Please note that your bank may apply a small charge for handling this transaction.

Contact details:
Customer service line?+86-13760231987
Customer service line?+86-0755-25195738
Email: [email protected]

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? We (www.fashionpay.com) are the independent third party institution with credibility dealing with all disputes.

? We devote ourselves to safeguarding cardholder’s benefit.

? If you have any problems about this transaction, please don’t hesitate to contact us. We’ll try our best to help you until you are satisfied with it.

? Please set up our email address to be acceptable in order that we can help you in time.

They do not answer emails and I would like to cancel order having tried to track my order and come across a lot of worrying feedback/complaints.