FansEdge
Queja 195871 Detalles
- Fecha cuando ocurrió 12/17/2014
- Daños Reportados: $134.74
- Ubicacion www.fansedge.com
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I placed an order for an English Soccer Jersey on 12/17/2012 and selected Priority Shipping (3 days plus 'handling').
It's been 16 days so far and FansEdge representatives cannot provide me a tracking number, name of courier, and cannot tell me what has happened to my order and why it hasn't shipped (they aren't even sure where it is). And they refuse to cancel it/refund my money. I have been advised to 'just wait'.
In the three calls I've made in a week, each time I am asked to allow 48 hours for a response which I have never received.
I have advised them of my intent to pursue litigation should I not receive my order, and I've given them my attorney information.
Go with a reputable company like Nike. Pretty sure I've just been taken for $120.
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 134.47
- llfieder SBID #8614ec624e
- Publicado 01/02/2013
Comentarios
- Mike SBID #ac7757ed36
- Publicado 01/03/2013
- We have received and responded to this customer's complaint and request for resolution.
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- llfieder SBID #4b4b37a8e7
- Publicado 01/03/2013
- Thank you, Mike. I have received an e-mail from FansEdge earlier today that the company or a representative from the company has submitted a request for a refund for the order I placed. I will comment here once this refund is received.
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