DealFind
Queja 207071 Detalles

  • Fecha cuando ocurrió 02/03/2013
  • Daños Reportados: $41.25
  • Ubicacion Dealfind-150 Ferrand Drive, Suite 1001,Toronto, Ontario, Canada M3C
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • DealFind Complaint / User Submitted Image #207071

In summary,

1. very bad customer service - first reply which showed the rep completely misunderstood my mail; and another reply at 20 days after my clarification, stating dealfind has no responsibility for their mistake on the coupon.

2. the voucher I bough from dealfind is misleading: The 2nd page actually misled me and let me think that I can use the voucher directly at the ski Resort (although I noticed that on the first page it was said that I can contact fsmarketing to redeem the voucher, I thought it was another option because of the information on the second page).

The following was printed on the 2nd page:

How to use this:
1. Print the Voucher.
2. Present the Voucher at Lakeridge Ski Resort.
3. Enjoy!

So, although I bought the voucher in Sep 2012, I waited until Dec 2012 yesterday to use it at the ski resort.

However, the resort didn’t have the 50% off coupon book I bought. So I have to buy two tickets with the original price. Because of the misleading of the voucher, I wasted $18.25 (before tax) per ticket; so in total, I wasted $41.25 (after tax)

Plus the time i dealt with the resort staff, and the time i wasted to send mails back and forth to the Dealfind rep who has no way to understand my points – i waste at least $200 and a lot of my energy! i will tell this story to all my network.

  • Buscar Resolución: Otro
  • it is not about refund; i need Dealfind compensate my loss caused by their mistake and i need a apology from the following rep's manager -- or his manager's manager: Luke Customer Satisfaction Expert Dealfind ref:_00D60Iqu4._50060NYiQp:ref

¿Tiene una queja?

Presente Una Queja Ahora

Comentarios

No hay comentarios publicados. Sea el primero en comentar sobre esta queja

¿Tiene una queja?

Añadir una queja y correr la voz. Quejas de alto volumen tienen una mejor oportunidad para recuperar su dinero. Presentar un informe y unir fuerzas con otras personas como usted!

Presente Una Queja Ahora

Resumen del Perfil de la Empresa

  • DealFind logo

EstadÌsticas de la Empresa

  • Queja Contra DealFind
  • Quejas Presentadas: 25
  • Daños Reportados: $6,472.95
Visite el Perfil de la Empresa Completo

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.