MyTechHelp.com
Queja 218640 Detalles
- Fecha cuando ocurrió 03/11/2013
- Daños Reportados: $120.00
- Ubicacion Who knows
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I called Century Link to have telephone and internet service installed in my new home. At the end of the service call, Century Link agent told me that I should get my tech help to get assistance on setting up my internet equipment and ensuring that our computers would work correctly with the new service. They strongly suggested I do this as they do not have tech assistance. It would cost $9.99 per month and I could cancel at any time once the equipment was set up.
I called for assistance and they pressured me into purchasing some software that would clean up all the computers in my house. They said it would cost $59.99 for this software and that it was basically free because a check would come in the mail to reimburse me for the expense. Her said my computers needed to be cleaned up. I agreed. The software did nothing more than my free CCleaner software which is free online. I was disappointed.
When I received my credit card bill, I had been charged twice for the $59.99 and when I called, I was informed that I was being charged for two seperate programs. Once was for virus removal and the other for registry error clean up. What???? I was not informed of this over the phone when I agreed?? Where is my rebate check. That only comes when you have been on our plan for at least 3 months! What????, I was not informed of that either!!
Those, strong accented, customer service reps are liars and pressure sales folks. STAY AWAY FROM MY TECH HELP!! FILE A COMPLAINT WITH BBB RIGHT AWAY! SCAMMERS!!!!!! BEWARE!!!!
- Sue SBID #a790ca6f68
- Publicado 03/11/2013
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- Quejas Presentadas: 345
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What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.