One Travel / CheapOair
Queja 219545 Detalles
- Fecha cuando ocurrió 10/18/2014
- Daños Reportados: $428.70
- Ubicacion www.onetravel.com
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
One Travel and CheapOair are sister companies. I went online to CheapOair and tried to buy a plane ticket, it would not allow me to complete the transaction unless I also bought a rental car or hotel. I called the next day to see if I could finish the transaction over the phone and told them that I was unable to secure a confirmation number. They said that I did not have a ticket, but they could do it over the phone through their sister company, One Travel. We made the arrangements, I asked if I could expect an email with the confirmation number, they said absolutely, within minutes I received a cancellation email. I did not cancel my ticket. They cancelled my ticket on their own, in fact, I had to go through another carrier and pay a higher price for the exact same ticket. I paid through American Express and have been in dispute over this charge since November 2012. This is a scam, they booked a ticket for me, cancelled it and charged my card for a ticket I never received. They continue to show my bank their non-refund policy. I don't have a problem with that policy if I had been the one to cancel my ticket.
- Melissa SBID #7a0c1e0228
- Publicado 03/13/2013
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EstadÌsticas de la Empresa
- Queja Contra One Travel / CheapOair
- Quejas Presentadas: 1
- Daños Reportados: $428.70
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.