Essence of Argan
Queja 227597 Detalles
- Fecha cuando ocurrió 01/22/2013
- Daños Reportados: $92.78
- Ubicacion United States
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered a FREE sample from this company, I was originally told I had 30 days AFTER receiving the product to cancel without being charged when the product arrived it was broken and absorbed into the packaging materials, so I called to inform them of the problem and they (EVE, was her name) said not to worry they would send a replacement and to return the broken package well I'm still waiting for my FREE SAMPLE and I've been charged (after14 days of the original order (when I signed up it said 30 days to cancel and when charged it said 15days and it was really 14days)... WOW WHAT AN AWESOME FREE DEAL!!
Update: 05/16/2013
this company has offered to send me the product again, why can I not just get a REFUND
Update: 07/29/2013
Status?
- Mariah SBID #45f090a84f
- Publicado 04/08/2013
Comentarios
- Streamline SBID #b4c25b3fe3
- Publicado 06/15/2013
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Hi,
We value our customers' opinions very highly and we apologize for the misunderstanding of our Terms and Conditions.
Please send us your ID Order so we could process a full refund of the amount deducted from your account.
Regards,
Customer Service Team of Essence of Argan -
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- Mariah SBID #686980aa5f
- Publicado 06/21/2013
- 509785
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- Streamline SBID #c151692d01
- Publicado 06/23/2013
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Dear Customer,
We value our customers' opinions very highly and we apologize for the misunderstanding of our Terms and Conditions.
Therefore we refunded the full amount of 83.80 $, 3.99 $ and 4.99$ .
If you think the refund resolved the misunderstanding we invite you close the case on scambook.
let us know if we can help further.
Regards,
Essence Of Argan Customer Service
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- Streamline SBID #119043699f
- Publicado 06/24/2013
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Dear Customer,
You have been refunded with the full amount of 80.89 $, 3.99 $ and 4.99$.
If you think the refund has resolved the misunderstanding we invite you close the case on scambook.
let us know if we can help further.
Regards,
Essence d'Argan Customer Service
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- Queja Contra Essence of Argan
- Quejas Presentadas: 63
- Daños Reportados: $47,809.77
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