BuyTVToday.com
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To whom it may concern:
On March 11th 2013 I ordered a Samsung TV model UN65ES8000 through buytvtoday.com which is the website for World Wide Electronics, LLC. Roman Ogourtsov, Sales Director - or at least that is what he calls himself- emailed and asked me if I was paying by check or via bank draft. I replied I wanted to pay by credit card since I did not feel comfortable providing my banking information. He replied he will send their banking information as well; with hesitation, I send a check for $2,499.00 for the purchase of the TV. I emailed and asked if the check cleared and he replied that the order was released on March 19th. On March 25th I emailed again to inquiry about the shipment status and he replied asking me if we had discussed about another TV model, which we did not. I called and he stated that the TV I ordered was discontinued and he will offered the updated version, the UN65F8000 for the same price. On April 9th, I called several times, left messages and no answer. I emailed him again and told him to stop giving me the runarounds and to honest and he never answered. On April 15 he emailed and ask me if I still want the updated version, I replied to send a refund if I don’t get the TV in a week. I waited until April 19th and still no TV, I emailed again on April 22 and he said only the smaller units have arrived. I emailed again on May 8th to let him that through my research, the TV will be available for sale on May 12th. He replied that he would get it by the same time. I asked him about the delivery date and he stated that it will ship the following Monday, May 13th from Fremont, CA and will arrive on Friday, May 17th. Friday came and went and no delivery, I immediately asked for a refund and he replied if the TV is not does not arrive by Monday, May 20th he will issue a full refund. Once again, he failed to deliver; and started again with the runarounds. The last email exchanged I received from him was on Wednesday, June 5th. I kept emailing ever since and he never replied. It has been over three months since I placed my order and this individual conned me out of $2,499.00. There is a plethora of complaints against this individual through a significant number of viable platforms. Just Google “Complaints against World Wide Electronics, LLC” and please take a look. I strongly believe this Roman Ogourtsov character must be brought to justice and pay for his crimes. I can provide the email exchange conversation chain between and Roman Ogourtsov.