eSurranty
Queja 253454 Detalles

  • Fecha cuando ocurrió 06/01/2013
  • Daños Reportados: $159.00
  • Ubicacion Coral Springs, Fl

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

They sold me a 2 year protection plan for my cell phone about a year ago. I needed a replacement phone on May 29th. I filed a claim. They told me 1 to 3 business days. A RICK LEWIS there claims manager then emails me that the phone was shipped wrong and will take an extra week. Next week it is being delayed due to Florida weather. The next week his excuse is that Coral Springs Police Dept is investigating Fraudulent claims and all claims are being delayed. Im told if I send police report that my phone should be shipped that week. I fax and email police report. That was last week. Now they ignore my emails. BEWARE....they are thieves.

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Comentarios

  • Caleb
  • Caleb SBID #08b60f5d67
  • Publicado 10/16/2013
  • Wow we have the exact same complaint same exact situation with some differences in shipping. Its been over 3 weeks now with minimal response. They have no problem taking your deductible though :(

    Paul, did you receive a response or get this resolved yet? Is there hope?
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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra eSurranty
  • Quejas Presentadas: 5
  • Daños Reportados: $2,433.42
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