HouseReports.org
Queja 260987 Detalles
- Fecha cuando ocurrió 07/09/2013
- Daños Reportados: $17.49
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered a single report and paid .99. A few days later I found on by Bank statement that I had been billed for the single report and billed 17.49 for the monthly rate. I did not sign up for monthly reports. I called their number when I saw this and the gentlemen said that he was sending my complaint to Customer Service for a refund. He also told me to write Customer Service and tell them I want a refund.
I have tried over and over to find [email protected] to no avail. I just want my refund. And I am hoping I will not be
billed again. Why should I have to write Customer Service when I reported the problem to a live person?
- Mary SBID #de309355fc
- Publicado 07/17/2013
Comentarios
- Sarah SBID #80cf42b125
- Publicado 07/18/2013
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Hello Mary,
This is very unfortunate, the email for our customer service is [email protected]
Please email us so we can take care of this situation.
You will receive a full refund and our team will pull any property records you require for free.
Look forward to hearing from you. -
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- Mary SBID #de309355fc
- Publicado 07/23/2013
- The email [email protected] does not work. Frustration continues.
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- Sarah SBID #bcf5f664e3
- Publicado 10/02/2013
- Please call into (888) 672 5146 or go to HouseReports.org and contact a Live Chat agent right away!
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- Mary SBID #de309355fc
- Publicado 10/02/2013
- I have received my money back. Thank you.
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- Sarah SBID #bcf5f664e3
- Publicado 11/21/2013
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Great to hear we were able to resolve this for you Mary.
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What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.