Open Range RV Company
Queja 264280 Detalles

We bought a 2012 Mesa Ridge brand new. The paint on the exterior wall started to bubble and delaminate only 5 weeks after we brought it home. It spent the entire winter getting repaired and was returned back to us in Spring 2012. After a few months the paint started to bubble and delaminate AGAIN in July 2012. So the following Fall it went back to the factory o have "new" fiberglass exterior walls put on. Well the company did such a terrible job that the whole area around the window and tail light is all bubbled out. I told the company in May that this trailer is a lemon and should be replaced / traded......I had been pressing the company for 4 months to come to some agreement with us before my 2 year is up. Well 5 days before we the 2 years is up they tell me they will replace the back panel but offer nothing else to us. No compensation for all the gas money bringing this unit back and forth over an hour to the dealer, no compensation that this is the 3rd time we will need to take out the entire contents of this trailer. This unit has caused us so much personal and financial inconvience. This will be our 1st and LAST Open Range Rv and I am telling every one I can to beware. My husband wanted to buy a Rockwood when we bought this unit .....boy do I wish I would have listened to him and not bought this Open Range rv. It has been one headache after another........