Ibexica.com
Queja 266866 Detalles
- Fecha cuando ocurrió 07/24/2013
- Daños Reportados: $750.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Same as most of the people here. I ordered a piece of electronics from them (Lenovo y500) and was asked to pay with amazon gift card. They kept in touch with me, giving order confirmations, responding to emails, and shipping confirmation, but I never received my product. I've been corrisponding with Amazon, trying to get them to help, but they've been fighting me every step of the way.
- Harris SBID #9d79266c6b
- Publicado 08/13/2013
Comentarios
- SpaceMonkey SBID #d32fe719b8
- Publicado 08/15/2013
- Try calling Amazon and requesting to speak to a manager. I called a couple times and talked to the regular support people, and they weren't able to help, but I got a refund when I spoke to a manager.
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- Harris SBID #9d79266c6b
- Publicado 08/15/2013
- Thanks! I'll try that as soon as I can. Sorry for asking this of you, but could you give me a run down of what you said to him/her? I'm not the best at expressing my ideas, so having an outline might help.
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- SpaceMonkey SBID #d32fe719b8
- Publicado 08/19/2013
- Sorry for the delay, I just saw this. Basically I just explained what happened - I bought a laptop from an online vendor and transferred an Amazon gift card. It was a scam and I never got my laptop. Then I asked if I they could put a freeze on the gift card and refund me the amount. Make sure you talk to a manager though, the normal support staff are only able to put a request in, and it goes against their usual policy, so it will get denied.
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- Harris SBID #e6956627cd
- Publicado 08/20/2013
- No dice. The manager said the same thing as the support people. She said she'd convey this to the people who handle cards specifically, in hopes that they could assist me (they've already basically told me that they don't give a hoot about my problem). I guess you got a good one, heh. Thanks for your help though. Maybe, since it's coming from a manager this time, they'll be more generous? I hope so.
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- SpaceMonkey SBID #d32fe719b8
- Publicado 08/21/2013
- Could be. The manager I talked to was Cey L. I told her what happened, then she put me on hold and spoke to her supervisor about it. She got me an answer within 5 minutes. You could try asking for her if they shoot you down again. Otherwise I'm out of ideas. Best of luck.
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- Harris SBID #e6956627cd
- Publicado 08/21/2013
- They did shoot me down again. I will call again tomorrow and try for her, though I don't hold any expectations. Really, thanks for helping. Even though this has been crazy and stressful, just hearing from someone who understands is really helpful.
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- SpaceMonkey SBID #d32fe719b8
- Publicado 08/26/2013
- Not a problem, I know what you're going through.
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