EverBuying.com
Queja 275471 Detalles
- Fecha cuando ocurrió 09/20/2013
- Daños Reportados: $51.39
- Ubicacion China
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered a cell phone, when I received it, it was broken. I had paid for the insurance when I ordered it. When I tried to get a replacement, they stated I would have to send the broken phone back to China at a cost to me of $31.00 and wait 3-5 months for it to clear China's Customs and be checked out before they to could replace the phone. After 16 attemps to get them to send me a replacement phone, I gave up and got a phone from another company. My advice...DONT ORDER FROM EVERBUYING! AND IF YOU DO, YOU HAVE NO RIGHT TO COMPLAIN.
- Chris SBID #03085f382c
- Publicado 09/20/2013
Comentarios
- everbuying SBID #eccdb8f88b
- Publicado 10/22/2013
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Dear Chris,
Thank you for your valuable feedback.I want to extend my sincere apologies for the problems you have experienced.
For the defect phone, you can return it to us to exchange a good one. You do not need wait for few months to get the new phone. You just return the phone to us and tell us the tracking number, then we will apply to send a new ont to you as soon as possible.
I would appreciate if you could tell me your order number. I will offer you a good solution. Thank you for your cooperation.
Kindly
maple
Everbuying Customer Service Manager
1-530-758-3758
[email protected]
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- everbuying SBID #eccdb8f88b
- Publicado 10/22/2013
-
Dear Chris,
Thank you for your valuable feedback.I want to extend my sincere apologies for the problems you have experienced.
For the defect phone, you can return it to us to exchange a good one. You do not need wait for few months to get the new phone. You just return the phone to us and tell us the tracking number, then we will apply to send a new ont to you as soon as possible.
I would appreciate if you could tell me your order number. I will offer you a good solution. Thank you for your cooperation.
Kindly
maple
Everbuying Customer Service Manager
1-530-758-3758
[email protected]
-
- thumb up
- 0
- thumb down
- 0
- flag
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- Queja Contra EverBuying.com
- Quejas Presentadas: 102
- Daños Reportados: $11,018.72
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