Lorelia Skin Care
Queja 277843 Detalles
- Fecha cuando ocurrió 09/08/2013
- Daños Reportados: $199.97
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was on the internet looking for some Barbeque parts when there appeared a survey which said, if I completed it I'd get a free skin care product and all I had to pay was the$5.99 shipping charge. I received the Lorelia Anti-Aging cream about two weeks later. 14 days later they charged my credit card $96.78 but I was away on vacation and didn't notice the unauthorized charge to my account. Today I received another Lorelia Anti-Aging cream and when I looked at my credit card charges they charged me another $96.78 on Sept 21. I contacted them by phone to tell them that I was returning the cream for a refund but Angie, the Customer Service Agent told me that I couldn't return it but she would offer me a discount on future purchases. When I declined her offer she cancelled my "subscription"!
There was no obvious notification that I was signing up for anything more than the $5.99 charge and I certainly was not aware that I was signing up for an ongoing supply of cream so clearly, the company was misleading in their original offer to me. How can I get my money back ?
- Toni SBID #751f9506e8
- Publicado 09/30/2013
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EstadÌsticas de la Empresa
- Queja Contra Lorelia Skin Care
- Quejas Presentadas: 66
- Daños Reportados: $20,803.83
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