MySuprt
Queja 286596 Detalles
- Fecha cuando ocurrió 11/01/2013
- Daños Reportados: $79.00
- Ubicacion Unknown
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I responded to an internet ad offering a free sample of a diet pill called Carcinia Cambogia. This ad was accompanied by a Dr. Oz video promoting this product.
I ordered the free sample and put the shipping charge of $2.95 onto my credit card. I then found out that this company had charged $79.00 to my credit card.
I was able to call the company at 888-228-5518 and I spoke with a woman who said that she could not reverse the charge. I asked to speak to her supervisor. She said there was no supervisor there.
I then called my credit card company. They presently have this charge under investigation.
- Anonymous SBID #9fb786ef09
- Publicado 11/13/2013
Comentarios
- Gav SBID #3ebc0bcd49
- Publicado 11/13/2013
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Contact your bank IMEDIATELY and cancel your credit/debit card before these scammers help themselves to more of your money. This is the only way to stop these scammers from doing more unauthorised transactions.
Check your account statement for the merchant name that they have used to charge the fraudulent amounts, they will appear as website address's such as buyhlper.com, hightrendauctions.com, hlpsupp.com etc etc or some other random name, there are many they use to try and scam people.
Then file a notification of disputed transaction with your bank so their fraud division can investigate the charges. Tell them you have never had any contact with the merchants on your account and insist they claim fraud on your behalf. Credit Card International Rules do allow for the reversal of fraudulent transactions.
Don't trust them to sort anything over the phone or email, they are just trying to keep you waiting in hope for a refund or resolution so they can access your account again and steal more money. -
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