Shagaholic
Queja 287595 Detalles

I visited this website and applied for a month membership. After visiting several times and found that this website was completely useless. Since then I thougt that 27 pounds was not a big deal and ignore the account. After one year, I found that a company called ALCUDA LTD kept charging me 39.99 pounds monthly. I did not check my bank statement very carefully until that my bank account was overdrafted in Nov 2013. In the mean time, I did not know any connection between this Shahaholic website and ALCUDA Ltd. As a result, I called my band and reported that these 15 times transactions are fraud and my bank started to investigate. I have signed a statement that I did not have any business with ALCUDA Ltd in this morning. However, I called ALCUDA on its service phone, the service woman told me that one of the conditions of abeing a member is to agree a subscription of monthly membership unless manually unsubsript the payment. As a result, the company has legal right to charge me since I accepted the terms and conditions of the membership. No matter I use the website or not. It is completely a fraud company. How can no body report this company to authority ???