Premium Pure Garcinia Cambogia, Consumer Health Choice
Queja 288456 Detalles

  • Fecha cuando ocurrió 11/18/2013
  • Daños Reportados: $248.00
  • Ubicacion http://consumerschoicehealth.kayako.com

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I tried to order three bottles of the garcinia cambogia, I selected three bottles. It gave me a price of $98.00 then proceeded to bombard me with additional offers I did not want. I continued to select "no thanks" - then it got to last screen and said congratulations! Your order for eight bottles of garcinia cambogia is on the way for a total of $248.00. There was no way to go back. I immediately called the 800 number listed and waited on hold for over twenty minutes with no person ever coming to the phone. It gave an option to press 1 for a call back, I pressed 1 and nothing would happen. I called back about 1/2 hour later...same thing. I then went to customer support on website and submitted the problem and asked them to immediately correct my order. No response. I again tried to call the next day - same thing, no answer. I tried to submit another support message - same thing, no answer. I ended up sending over six messages with no response. They immediately debited my account for $248.00 on the day it was ordered. I finally received an auto response three days later stating "sorry, your order has already shipped so we can not cancel nor give you a refund". We can offer you a 50% discount and you can keep the order. It is now five days later, the shipping tracking number they gave is not recognized with UPS mail innovations and there has been no refund/discount given to my account.. They have a "live chat line" that has been "off line" every time you go on their website. No one will respond except computer generated auto-responses. It is seemingly one big fraud and I am out $248.00.

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Comentarios

  • Eric
  • Eric SBID #1adafda989
  • Publicado 11/22/2013
  • Hello Steve,

    I work for Consumer's Choice Health, and I would be happy to help you with your order. Please send your name and email address to c.choice.health @ gmail.com (remove spaces) so I can look into your account.

    We do not offer a live chat option on our website. Can you please let me know where you saw this?

    Thank you,
    Eric Miller
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  • poemc
  • poemc SBID #fffbd99a25
  • Publicado 12/27/2013
  • Steve, contact your credit card company, explain the situation and have them reverse the charges. And don't trust that this eric character, either.
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Resumen del Perfil de la Empresa

  • Premium Pure Garcinia Cambogia, Consumer Health Choice logo

EstadÌsticas de la Empresa

  • Queja Contra Premium Pure Garcinia Cambogia, Consumer Health Choice
  • Quejas Presentadas: 1
  • Daños Reportados: $248.00
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